Please follow the indications below to ensure a smooth return process.
When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from Branson Wholesale, please return the package to the address on the original invoice.
Upon return and receipt of the product(s), Branson Wholesale will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling - NO QUESTIONS ASKED. RETURN ITEMS TO:
C/o Leather Returns Dept.
489 Getty Ave.
Clifton, NJ 07011
U.S. residents will not be required to pay the shipping charges for items received with defects or damaged(zippers, snaps, or other non-fixed features). Customer must pay shipping both ways on items that need to be exchanged for size issue. Please Insure Properly, incase the package is damaged/lost by courier.
Customers outside the U.S. will have to pay their own freight. Please insure package properly in case package is lost/damaged by courier. If you are using the Post Office for any items shipped to us, please keep in mind that it can take anywhere between 10 business days upto few weeks.
All products must be returned in good condition, in original boxes (whenever possible) and with all paperwork, parts, accessories, etc. so as to ensure proper credit.
NOTE: We advise that when shipping products back to Branson Wholesale, customers should choose the same shipper as when the product(s) was delivered, as well as insure the item for full value should anything happen during shipping.
* FREE GROUND ONLY APPLIES TO DOMESTIC ORDERS SHIPPED IN THE UNITED STATES. Any orders Shipped out of the USA WILL be charged shipping even if the total is over $75.